The problem
Field service dispatchers were manually re-juggling technician schedules every time a job ran long or a customer cancelled, losing hours a week to spreadsheet triage.
Dispatch board
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Key features
When a job slips, DispatchPilot re-optimizes the day's remaining schedule in under two seconds, factoring in drive time and technician skill match.
Automatic, accurate arrival-window texts sent as the schedule shifts, cutting 'where's my tech' calls by more than half.
Technicians can view and update job status without signal; changes sync the moment connectivity returns.